Phone: 847-439-3500 | Fax: 847-439-0699 | Mailing Address: 1590 Touhy Avenue, Elk Grove Village, IL 60007

Bigston Overview

View our presentation for a brief overview of Bigston Corporation.
  The Bigston Difference

Thirty-five years of experience, ISO 9001:2008 certification, flexibility and technical expertise combine to provide a single source solution to your refurbishment, consumer returns, customer service, exchange, fulfillment and assembly requirements.

Reverse logistics is our core business so you can be confident that our solutions will be practical and cost-effective.

  The Bigston Advantage

As an experienced third party service provider (3PSP) to the consumer electronics industry, Bigston Corporation prides itself on being knowledgeable, flexible, and responsive to customer needs. Bigston senior management is readily available for quick decision making and easily adapts to changing needs.

  Request Information

To request additional information about Bigston Corporation and it's subsidaries, please e-mail us at info@bigston.com

For additional methods of correspondence, visit our Contact page.



Third Party Services

For many years, Bigston has specialized in a variety of third party service operations for the premier names in the consumer electronics industry. These services include outsourced customer factory service, product kitting and packaging services and product fulfillment services.

All of these 3PSP services are monitored with state-of-the-art bar code technology that provides you with comprehensive, real time information about product returns. Flexible pricing and shipping plans ensure a program that is customized to meet your requirements.

Customer Factory Service

Bigston can operate your customer service operation either at your facility or at one of our facilities.

Services provided include phone centers, technicians and administrative support for both in-warranty and out-of-warranty products.

Product Kitting and Packaging

Bigston can combine product components into kits either on a special project basis (for example, for a holiday promotion) or on a continuing basis. Examples include digital camera packaging combining a lens, accessories and camera into a single package, repackaging desktop personal computers with LCD monitors for special promotions or combining a digital camera with a personal photo printer.


Fullfillment Services

Fulfillment services include filling individual customer orders or bulk shipment to retailers. Bigston's sophisticated computer systems provide seamless integration with ERP or Internet shopping services allowing rapid and accurate order fulfillment.



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